Technology is upending traditional banking and investment business models, effectively redefining the way Asia’s financial institutions do business for both retail and corporate customers. In fact, the financial sector, more than any other, is braced for inevitable and widespread disruption, according to 97% of respondents in our survey. Examples of significant breakthroughs include blockchain, AI, machine learning, big data analytics, digitalization and auto processing. The reality today is that a shake-up in the industry isn’t just anticipated; it is already here. Now, financial institutions are stepping up initiatives to innovate and remain relevant. Innovation and digitization are happening concurrently with other issues that require navigation in today’s market complexities.
TRENDS AND KEY COMPLEXITIES:
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FINANCIAL INSTITUTION
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